30 days money back guarantee
We believe in our products and want you to have the best possible online shopping experience, so we offer a 30-day 100% money back guarantee if you’re not happy with our products or haven’t seen any results in that time. If you purchased the printed book (whether on its own or as part of the bundle) then you need to post the book back to us within 30 days from the date of delivery, and we will process your refund (excluding shipping costs paid) after we receive it.
If you only purchased the online edition, we will process your refund straight away and remove your access to your BodyBoss account. Please note that your request should be made within 30 days from the date of purchase.
How to Return Products
Please contact us to find out the return process. Include your order number in the subject line so that we can get back to you as quickly as possible!
Shipping costs are the responsibility of the customer and are non-refundable. We recommend that you package the products appropriately and use a trackable, insured service as we cannot take responsibility for items damaged or lost in the return transit.
Damaged or Faulty Products
If you have received damaged or faulty items, please provide details (including photos) within 30 days of when you received the items. We will verify whether you are entitled to a replacement with new products and provide instructions accordingly. Please include your order confirmation number in the subject line so we can find your order easily and process your request promptly.
Missing or Incorrect Items
We understand receiving complete and correct order is important to you; it’s equally important to us! We do absolutely everything possible to ship and deliver your order on time and in good condition.
Please contact our support team so we can organise replacements for missing products. Please include your order confirmation number in the subject line so we can find your order easily and process your request promptly.
If you encounter any other issue with our product, please provide details and we will respond to you accordingly.